EEX9.1+: AP_FG_PROC marks Settlement Status as Error for Expense Report Payment When Default Employee Record Changes (Doc ID 2115257.1)

Last updated on AUGUST 17, 2017

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.1 and later
Information in this document applies to any platform.

Goal

The payment is getting failed at Financial gateway level with Settlement Status as Error for all those expense reports when Default Employee Profile is changed.

Steps:
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1) Employee has default profile with EMPL_RCD = 0.
2) Create, submit and approve an Expense Report for employee.
3) Now, Employee has Default Profile with EMPL_RCD = 1.
4) Stage the Expense Report for Payment
5) Run Pay Cycle to generate payment for Expense Report.
6) Dispatch the payment to Financial Gateway - run AP_FG_PROC process.
7) Review the Settlement Status at Accounts Payable > Review Accounts Payable Info > Payments > Payment.
 
Result:
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Settlement Status = Error.
 

Solution

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