EAR9.2:Error (6151,13) While Generating Open Item Report from Receivables Workcenter (Doc ID 2116154.1)

Last updated on MARCH 14, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Reports

When attempting to Generate a Open Item Report from AR Workcenter,
the following error occurs.

ERROR
-----------------------
This function requires a single customer ID. (6151,13)
Items for multiple customers are selected to process.Please select Items for a single customer for this function.


Steps To Replicate
-----------------------
The issue can be reproduced at will with the following steps:

  1. Navigate to :- Main Menu > Accounts Receivables > Receivables Workcenter.
  2. Click on the ‘Open Items’ link in My Work. Select a row in the grid where the Customer ID differs from the first row in the grid.
  3. Select the action ‘Generate an Open Item Report’ and click GO:
  4. Check the Error.

 

Cause

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