EPY: Error 000388 is Appearing When the Error Condition Does not Really Exist. (Doc ID 2116313.1)

Last updated on OCTOBER 17, 2016

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


The employee has on-cycle overtime confirmed and trying to create an off-cycle check with overtime and supplemental earnings and is is getting the following message.

ERROR
-----------------------

000388

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms