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EOEN: EOEN_ALERT Creating IB Error Message: ' Function CreatePush does not return a result. (180,69)' And 'An unhandled exception has occurred in EoenNotifyByPush:NotifyAction' (Doc ID 2116402.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
PeopleSoft Enterprise SCM eProcurement - Version 9.2 and later
PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
PeopleSoft Enterprise FIN General Ledger - Version 9.2 and later
Information in this document applies to any platform.


On : 8.54 version, Push Notification

EOEN_ALERT creating IB Error message

After upgrade to FSCM 9.2  PI 16 on Tools 8.54. the Notification and Alerts (EOEN) Alerts are not working. In the Integration Broker (IB), Asynchronous Monitor, show they are in error with the following error message:

The issue can be reproduced at will with the following steps:
1. Fire off Notification and Alert Processing.
2. Review the IB Message Monitor.
3. Note Error




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