E-FLUID: Clicking on MY TEAM tile causes user logout

(Doc ID 2117070.1)

Last updated on JULY 05, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 to 8.55 [Release 8.4]
Information in this document applies to any platform.

Symptoms

ISSUE: The user is being logged out after attempting to access the company directory and the My Team fluid tile

The app server log has the following.

PSAPPSRV.24236 (229) [2016-01-06T15:11:56.054 0000571071@dtc2100cc828b41.ent.wfb.bank.corp (CHROME 47.0.2526.73; WIN7) ICPanel](0) PSAFFIRM(m_nRecNum != -1) failed at e:\pt85418b-retail\peopletools\src\inc\bufctx.h, line 357. Processing will abort.
PSAPPSRV.24236 (229) [2016-01-06T15:11:56.054 0000571071@dtc2100cc828b41.ent.wfb.bank.corp (CHROME 47.0.2526.73; WIN7) ICPanel](0) PSAFFIRM(m_nRecNum != -1) failed at e:\pt85418b-retail\peopletools\src\inc\bufctx.h, line 357. Processing will abort.
PSPAL: Abort: PSAFFIRM(m_nRecNum != -1) failed at e:\pt85418b-retail\peopletools\src\inc\bufctx.h, line 357. Processing will abort.
PSPAL: Abort: Location: E:\pt85418b-retail\peopletools\src\pssys\dump.cpp:975: CPSAbortObserver::OnEvent
PSPAL: Abort: Generating process state report to e:\pslogs\PSB03\PSAPPSRV.24236\process_state.txt

Cause

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