Enrollment Web Service SSR_ADD_ENROLLMENT and SSR_GET_ENROLLMENT are Throwing GeneralFrameworkException Errors

(Doc ID 2117281.1)

Last updated on AUGUST 08, 2017

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9 to 9.2 [Release 9]
PeopleSoft Enterprise CS Campus Self Service - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.


In PeopleSoft Enterprise Campus Solutions release 9, the following error is seen in the response XML when using Send Master for the Service Operations in SSR_ENROLLMENT Web Service

An Error occurred processing this request (14098,286)14098-309Tag STRM has an invalid value xxxx for SSR_GET_ENROLLMENT


Error occurred processing this request (14098,286)14732-3Error during Request submission for SSR_ADD_ENROLLMENT Service Operation.

Log file shows: Parsing Exception: The Enrollment Process Engine encountered a fatal error. Contact your administrator. (14640,82) SSR_ENROLLMENT.EnrollmentManager.OnExecute Name:submitEnrollment PCPC:1216 Statement:24

The other Enrollment Web Services are working fine.

DB Platform - N/A
Tools Version - 8.53
Application & Version - PeopleSoft Enterprise Campus Solutions release 9
System Name - Test

The issue can be reproduced with the following steps:
1. Use any third party tool to invoke SSR_GET_ENROLLMENT and SSR_ADD_ENROLLMENT Web Services
2. Notice the above mentioned error in the response message.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms