Enrollment Web Service SSR_ADD_ENROLLMENT and SSR_GET_ENROLLMENT are Throwing GeneralFrameworkException Errors

(Doc ID 2117281.1)

Last updated on AUGUST 08, 2017

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9 to 9.2 [Release 9]
PeopleSoft Enterprise CS Campus Self Service - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
---------------
In PeopleSoft Enterprise Campus Solutions release 9, the following error is seen in the response XML when using Send Master for the Service Operations in SSR_ENROLLMENT Web Service

ERROR
---------------
An Error occurred processing this request (14098,286)14098-309Tag STRM has an invalid value xxxx for SSR_GET_ENROLLMENT

and

Error occurred processing this request (14098,286)14732-3Error during Request submission for SSR_ADD_ENROLLMENT Service Operation.

Log file shows: Parsing Exception: The Enrollment Process Engine encountered a fatal error. Contact your administrator. (14640,82) SSR_ENROLLMENT.EnrollmentManager.OnExecute Name:submitEnrollment PCPC:1216 Statement:24

WHAT IS WORKING
---------------
The other Enrollment Web Services are working fine.

ENVIRONMENT
---------------
DB Platform - N/A
Tools Version - 8.53
Application & Version - PeopleSoft Enterprise Campus Solutions release 9
System Name - Test

STEPS
---------------
The issue can be reproduced with the following steps:
1. Use any third party tool to invoke SSR_GET_ENROLLMENT and SSR_ADD_ENROLLMENT Web Services
2. Notice the above mentioned error in the response message.

Cause

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