EBI9.1+: Ebill, Cannot Add a New CC Card From EBill When An Expired CC Card Already Exists in the Contact Profile (Doc ID 2118128.1)

Last updated on JULY 11, 2016

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Credit Card processing

When attempting to add new creditcard where expired credit card exist in Ebill payment Profile page gives error.

ERROR
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Creditcard Expiration month and year are invalid.


STEPS
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The issue can be reproduced at will with the following steps:

  1. Goto Ebill payment profile page.
  2. Make sure existing creditcard is expired.
  3. Add new creditcard with correct month and year and save. Message pops up.


BUSINESS IMPACT
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It is confusing to user why getting error when month and year is not expired and they keep entering new data.

Cause

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