EBI9.1+: Ebill, Cannot Add a New CC Card From EBill When An Expired CC Card Already Exists in the Contact Profile

(Doc ID 2118128.1)

Last updated on JULY 11, 2016

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.


On : 9.1 version, Credit Card processing

When attempting to add new creditcard where expired credit card exist in Ebill payment Profile page gives error.

Creditcard Expiration month and year are invalid.

The issue can be reproduced at will with the following steps:

  1. Goto Ebill payment profile page.
  2. Make sure existing creditcard is expired.
  3. Add new creditcard with correct month and year and save. Message pops up.

It is confusing to user why getting error when month and year is not expired and they keep entering new data.


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