Illness Monitoring Netherlands; Follow-up List Does Not Close After 3rd Return From Absence (Doc ID 2118131.1)

Last updated on APRIL 21, 2016

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

For Netherlands Illness Monitoring, outstanding actions remain set to "not started" and the action list will continue generating notifications and should be cancelled after 3rd Return during period.

The issue can be reproduced at will with the following steps:
1.  When an employee has returned from absence a third time during a period where each absence is within 28 days of the previous one, the action items on the Poortwachter action list do not get cancelled

Cause

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