Look Up Originator Field In Monitor Approval - [Originator] Unable To Select By Description

(Doc ID 2119536.1)

Last updated on APRIL 21, 2016

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When using lookup originator field in Monitor Approval - [Originator], users are unable to select by Description and the option is only available for Originator OPRID.

The issue can be reproduced at will with the following steps:
1.  Navigation:  Main Menu > Workforce Administration > Self Service Transactions > Approval & Delegation > Monitor Approval
2.  Click on Originator prompt
3.  Notice that only originator OPRID is available, Description not available.

Cause

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