E-PIA: No Issue At Signin In Other Browsers Like Chrome or FireFox, But Errors When Using IE - "You must have cookies enabled in order to sign in to your PeopleSoft application."
(Doc ID 2119830.1)
Last updated on AUGUST 17, 2021
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.54 and laterInformation in this document applies to any platform.
PT 8.54 & IE 11 new webserver was set
Symptoms
Trying to login in PIA in Chrome works, but fails in IE with cookie error
ERROR:
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"You must have cookies enabled in order to sign in to your PeopleSoft application."
Changes
Case #1
A new PIA webserver was set as https://foo_bar.dom.com
Other than other browsers, IE rejects cookies from domain names containing an underscore
Case #2
An Apache RPS was set in front of PIA webserver and the mod_headers was enabled to edit PIA cookies while adding additional attributes like HttpOnly
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |