E-PIA: No issue at signin in other browsers like Chrome or FF, but errors when using IE - "You must have cookies enabled in order to sign in to your PeopleSoft application." (Doc ID 2119830.1)

Last updated on MARCH 23, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.
PT 8.54 & IE 11 new webserver was set

Symptoms

 Trying to login in PIA in Chrome works, but fails in IE with cookie error

ERROR:

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"You must have cookies enabled in order to sign in to your PeopleSoft application."

Changes

 A new PIA webserver was set as https://foo_bar.company.com

Other than other browsers, IE rejects cookies from domain names containing an underscore

Cause

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