EGL: Account Reconciliation Calculate Balances Run Control Does Show All Options in 'If Balance Exists'. (Doc ID 2120389.1)

Last updated on JUNE 09, 2017

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

EGL: Account Reconciliation Calculate Balances Run Control Does Show All Options in 'If Balance Exists'.

Account Reconciliation Calculate Balances does show all options for processing
When setting up the run control for the Account Reconciliation Balances process, the option seen is only for the "Override - Delete & Recreate Option" and it is greyed out.

Environment
----------------
FSCM 9.2
PeopleTools 8.54
Production

What is expected
----------------------
Per PeopleBooks, additional options should be available and can be selected such as 'Archive' and 'Skip'.

Steps to replicate
-----------------------
Navigate to Calculate Balances page (Navigation: General Ledger > Perform Reconciliation > Calculate Balances)
Notice the Run Control page has the 'Override - Delete & Recreate' option only in 'If Balance Exists' and it is greyed out.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms