EEX 9.1BR: When Changing Payment Type, Required “Payment Modal” and “Trans. Purpose” Fields Are Grayed Out on the Modify Staged Payment Page (Doc ID 2120815.1)

Last updated on JUNE 07, 2016

Applies to:

PeopleSoft Enterprise FIN Expenses Brazil - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

When Changing Payment Type, Required “Payment Modal” and “Trans. Purpose” fields are grayed out on the Modify Staged Payment Page

Even after switching payment method to EFT, system is greying required fields for Payment Modality and Purpose Transaction, which are mandatory to this method.

Steps:

1. Go to Travel and Expenses> Process Expenses> Update Staged Payments> Expense Report Payments
2. Select a payment
3. Change the payment method to EFT.

Actual Result:

The Payment Modal and Trans. Purpose fields are grayed out.

Expected Result:

The Payment Modal and Trans. Purpose fields should be available for data entry because the fields are required.

Please see the replication steps document for more details.

 

 

Cause

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