The Processing Icon keeps on Spining Indefinitely And Page Time Out on Organization Group Summary Page

(Doc ID 2121064.1)

Last updated on APRIL 06, 2016

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
-------------------------
On: Campus Solutions 9.0, Test environment, when a user attempts to search organization group summary it is just spinning and then the page time out and going to the login page back.

EXPECTED BEHAVIOR
----------------------------
Page should display fetched information under grid/ page .


STEPS
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The issue can be reproduced at will with the following steps:

  1. Main Menu> Campus Community > Organization > Review Organization > Organization Group Summary
  2. Select Search Criteria
  3. Click on Search Button



BUSINESS IMPACT
------------------------
The issue has the following business impact:
Due to this issue, users not able to view organization group summary information.

Cause

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