The Processing Icon keeps on Spining Indefinitely And Page Time Out on Organization Group Summary Page

(Doc ID 2121064.1)

Last updated on APRIL 06, 2016

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9 and later
Information in this document applies to any platform.


On: Campus Solutions 9.0, Test environment, when a user attempts to search organization group summary it is just spinning and then the page time out and going to the login page back.

Page should display fetched information under grid/ page .

The issue can be reproduced at will with the following steps:

  1. Main Menu> Campus Community > Organization > Review Organization > Organization Group Summary
  2. Select Search Criteria
  3. Click on Search Button

The issue has the following business impact:
Due to this issue, users not able to view organization group summary information.


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