When Accessing Guided Self-Service "Request Reporting Change", the Message Displays: "You are not authorized to access this component. (40,20)"

(Doc ID 2121852.1)

Last updated on OCTOBER 02, 2017

Applies to:

PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms



When attempting to access the "Request Reporting Change" page from Analytics pagelet in guided self-service, a security error message is displayed.
 
ERROR
-----------------------

You are not authorized to access this component. (40,20)

You have not been granted security authorization for the component you are attempting to access. You may have access to the designated component and page, but not in the specified action mode (such as Correction or Update/Display).  Contact your system administrator.


REPLICATION STEPS:
-----------------------

1.  Login to HCM 9.2.17 or less with PS/PS.
2.  Access Fluid Home Page
3.  Click "My Team" Icon.
4.  Click "Analytics"
5.  Click "Actions" for one of the employees.
6.  Click Job and Personal Information
7.  Click "Request Reporting Change"

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms