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E-SSL: Received fatal alert: handshake_failure (Doc ID 2123309.1)

Last updated on NOVEMBER 06, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 to 8.55 [Release 8.4]
Information in this document applies to any platform.


Peoplesoft Search Framework is not working after applying a SHA2 certificate with strong ciphers(HIGH+TLSv1.2) for the Peoplesoft Integration Gateway url. The customer has configured SSL on the PeopleSoft side to only accept the following strong ciphers: (>= 256 bit ciphers) which are included in TLS V1.2. Oracle SES is configured as http.

When you deploy a search definition, you receive handshake errors in the search logs, this configuration was working before applying SHA2 certificate with strong ciphers.

This is the error we found:





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