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EEX 9.2: Expense Report Stuck in Pending Status When Re-Submitted With Deleting a Line, After It is Withdrawn or Sent-Back. (Doc ID 2123912.1)

Last updated on JULY 05, 2020

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Expense Report getting stuck in Pending status when re-submitting it with deleting a line, after it is withdrawn or sent-back

Steps:
1. Log in as a user.
2. Create and submit and Expense Report with multiple lines.
3. Withdraw the Expense Report or log in as an approver  and send back the Expense Report.
4. Change anything on the line so that during submission it throws error. Like amount more than mentioned in location amount table.
5. When system throws error , delete the line.
6. Try to re-submit the Expense Report

Expected Result:
Expense Report should be re-submitted for approval without any issue.

Actual Result:
Expense Report is stuck in Pending status.


To gather more information concerning this scenario and its related problem, refer to the available Replication Steps containing the complete configuration and the replication steps necessary to reproduce the issue.

Cause

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In this Document
Symptoms
Cause
Solution
References


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