Tax Still Calculated on Purchase Orders with Tax Exemption Check box selected on PO Header Details (Doc ID 2124439.1)

Last updated on JULY 12, 2016

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


When we populate the tax ID field on the PO Header Details and exit from the page, the system automatically selects the Tax Exempt box.

Then, when we click on the Calculate button next to Freight/Tax/Misc , on the PO Header, the Tax value does not change to 0. (NOTE: if we manually select the tax exempt box and calculate, the tax value changes to 0.)


The issue can be reproduced at will with the following steps:

1. Go to the menu Purchasing>Purchase Orders>Add/Update POs and Find an Existing Value.
2. Click Header Details.
3. Update ID field with a number and click OK.
4. Exit from Header Details and then enter again. You will see that the Tax Exempt box was automatically selected, because you put a value in the ID field.
5.Click Cancel.
6.Click Calculate button, which is next to Freight/Tax/Misc , on the PO Header.
7.The Tax continues to appear. It should have been changed to 0, because the PO is flagged as Tax Exempt.

Cause

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