BEN023 Dependent HIPAA Certificate Prints Incorrect Coverage Begin Date After A Waive Period. (Doc ID 2124550.1)

Last updated on JULY 07, 2020

Applies to:

Symptoms

BEN023 Dependent HIPAA Certificate Prints Incorrect Coverage Begin date after a Waive period.

The BEN023 date range should start after any Waive period ends.


STEPS TO REPLICATE
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1. Configure Base Benefits health plans so Waive election does NOT require proof of alternate coverage

2. Enrollments for employee and dependent
a. hire employee Mar 25/10 HIR event
b. add spouse 1c Mar 25/10
c. add coverage employee +spouse Mar 25/10
d. insert new row on spouse personal history Nov 8/10 - entry thru ben dep page
e. change health vendor 2e Mar 25/12 FSC event
f. OE 2014 - add coverage waive 01/01/2014 FSC - NO alternate coverage required
g. OE 2015 - add coverage elect Jan 1/15 FSC
h. Terminate from job/coverage Oct 15/15 TER

3. Run BEN022 - coverage dates are correct - coverage from 01/01/2015 to Oct 15/15 term date
4. Run BEN023 - coverage dates are incorrect - coverage from Mar 25/10 to Oct 15/15 term date

Cause

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