New User Registration Error (14098,177) User Could Not Be Authenticated Introduced With Changes in PeopleTools 8.55
(Doc ID 2124990.1)
Last updated on JULY 10, 2020
Applies to:
PeopleSoft Enterprise CS Campus Community - Version 9 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When attempting to test New User Registration web services with PT 8.55, the following error occurs:
ERROR
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(14098,177) User xxxxxx could not be authenticated
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to NUR and attempt to save a new person.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot save New User registration requests.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |