Smart HR Templates Are Visible After Being Inactivated (Doc ID 2125058.1)

Last updated on APRIL 11, 2016

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Job / Personal Information


ERROR
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Smart HR templates are visible after being inactivated



STEPS
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The issue can be reproduced at will with the following steps:
1) Navigate to Setup HCM > Product Related > Workforce Administration > Smart HR Template > Template Creation.
2) Select an active template.
3) Add a row & change the status to Inactive. Save.
4) Navigate as a manager to Manager Self Service > Job and Personal Information > Smart HR Template > Smart HR Transactions.
5) Click the magnifying glass to Select Template. The inactivated template is still available in the drop down list of choices.

Cause

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