Approval Framework Sends Multiple Emails Per Requisition Line
(Doc ID 2127116.1)
Last updated on JUNE 13, 2017
Applies to:PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
Approvers are receiving an email for each line in a transaction for requisitions, PO changes and budget transfers. We have been using AWE since 2013 in this manner and have made no changes to the setup. They have always received 1 email for a transaction regardless of the number of lines.
Steps to reproduce the issue:
1. Create a new requisition for two lines
2. Submit it for approval and make sure that the same approver for both lines
3. Approver received two E-mails per requisition lines
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!