'Overridden by User Profile' Setting on Supplier Request System Setup is not Working on the SUPPLIER Portal (Doc ID 2127368.1)

Last updated on JANUARY 04, 2017

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When configuring Supplier Request System Setup to use the 'Overridden by User Profile' so that different Supplier Registration Templates can be used based on user, the feature is only working on the EMPLOYEE Portal.  When the User is logged into the SUPPLIER Portal, it will use the setup for External User.
Steps:

1. Go to Supplier Request System Setup
2. Click 'Overridden by User Profile'
3. Change the template for 'Register New Supplier' for a User which specifies SSN
4. Log in to the SUPPLIER as the User
5. On the SUPPLIER portal, click 'Register as a Supplier'
6. Select 'Individual' for 'What type of entity do you represent'
7. Click Next
8. Page requests TIN instead of Social Security Number

(See attached for detailed replication steps)

Cause

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