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SES: Unable To Search Job With Keyword ITS (Doc ID 2127933.1)

Last updated on FEBRUARY 14, 2018

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Job/Applicant Index/SES

ACTUAL BEHAVIOR
---------------
Unable to search Job with keyword ITS

User found the issue when name the Job Posting using code such as BBG, SCS, OPC, etc.. but only Code ITS. Its unable to search and return result with “No Result Found” in Career > Job Search Page

EXPECTED BEHAVIOR
-----------------------
Should able to search Job with keyword ITS

STEPS
-----------------------

1. Create Job Opening
2. Create Job Posting Using begin with Code. For Example (BBG)……. , (ITS)……
3. Run Process Schedule Search Index – HC_HRS_JOB_POSTING


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot find jobs with keyword ITS, when they use keyword search.

Cause

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In this Document
Symptoms
Cause
Solution
References


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