EEX9.2: For Some Users, Expense Report Creation Takes More Than 3 Minutes To Open The Page (Doc ID 2128228.1)

Last updated on MAY 09, 2016

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Performance issue:

ACTUAL BEHAVIOR
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For some users, expense report creation takes more than 3 minutes to open the page

Replication Steps:

1. Log in as Originator and create an expense report.

2. It takes more than 3 minutes to go into the creation page in Expenses.


EXPECTED BEHAVIOR
-----------------------
Expense report should be able to get quicker than 3 minutes.



Cause

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