E-PIA: Save Warning On My System Profile Page Even When Changes Are Successfully Saved - Chrome Only (Doc ID 2128749.1)

Last updated on APRIL 25, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.52 to 8.53 [Release 8.4]
Information in this document applies to any platform.

Symptoms

On : 8.52.07 version, PIA Core Technology

Save warning on My System Profile page even when changes are successfully saved.

Users are getting the warning message on their My System profile page even when the changes on the page are successfully saved. On Chrome browser, in the IM Information section of the page, it tries to default the saved login credentials of the user. IE and Mozilla however give this warning only once and save the credentials in the IM section Details with screenshots in the document attached.

ERROR
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You have unsaved data on this page.


STEPS
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The issue can be reproduced at will with the following steps:
1) Navigate to System Profile in Chrome and enter IM Information
2) Save these changes and allow Chrome to store information in Password Vault.
3) Leave page and come back
4) Remove IM information and try to save page.
Chrome will not allow you to leave this page again without giving you a warning that you have unsaved changes.

Cause

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