ETL9.2: After PUM15 Multiple Emails Are Sent for Reported And Payable Time Approval. (Doc ID 2128757.1)

Last updated on APRIL 19, 2016

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Prior to PUM15 for HCM 9.2, only one email per time period was sent to Managers when there was time that needed approval. Since PUM15, a manager gets an email for every day that needs approval.

Prior to the update, an employee would submit 10 days of reported time and the approver would receive one email notification. Once approved, the employee would receive one email that time was approved.

After the update, the approver receives an email for each day of reported time. And the employee receives an email for each day that is approved.

This is happening for both punch and elapsed at TRC and Workgroup level approvals

REPLICATION STEPS
=================
1) Approvals are setup using TLByPosMgmt
2) Employee submits time
3) Time is routed for approval; manager gets multiple emails, one email for
each day of time submitted
4) Manager approves time
5) Employee also gets multiple emails after manager approves time.



Cause

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