EMM: Work Order Task Actual Start and End Date Not Converting Correctly

(Doc ID 2129112.1)

Last updated on APRIL 20, 2016

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Work Order Task Actual Start and End Date not converting correctly

Changes

Step 1: User with regional settings Eastern European Time login in PeopleSoft

Step 2: User then creates new work order and complete work order with Actual Start and Actual End Date and Time Navigation: Maintenance Management > Work Order Management > Work Order > Add New Work Order Work Order create Date and Time 10/30/2015 04.11AM (9.1 PM US Central Time - 7 hour difference)

Step 3: Click Actual Tab and enter Actual Start Date, Time: 10/30/2015 04:12 & Actual End Date, Time: 10/30/2015 04:13

Step 4: Login as user with regional settings US Central Time

Step 5: Navigate to Maintenance Management module to pull up work order created in Step #2 and go to Actuals Tab.

Observe the Actual Start Date and Actual End Date that was entered in Step #3 Issue: Actual Start and Actual End Date should have converted to US Central Time. In this case I was expecting the Actual Start Date and Actual End Date to should be displayed as 10/29/2015(29 is one day before 30) converted from Easter European Time to US Central Time with 7 hour time difference. But the screen shot below the page showing the same date 10/30 which is the date work order create using Eastern European Time
Note: the time field seems to be converted correctly to US Central Time from 04:12 to 21:12 and 04:13 to 21:13

Cause

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