EGM: Generate Award For A Proposal Throwing Error - 'An error was encountered: Shipping Address Sequence Number should be filled in for Contract Line 1 (9852,23) (9395,623)' (Doc ID 2130027.1)

Last updated on JULY 11, 2016

Applies to:

PeopleSoft Enterprise FIN Grants - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Generate Award

When attempting to Generate an Award
the following error occurs.

ERROR
-----------------------
 'An error was encountered: Shipping Address Sequence Number should be filled in for Contract Line 1 (9852,23) (9395,623)'

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Grants > Sponsors > General Information. Click the Sold To Selection link under the Sold To Customer check box.
2. Remove any rows under the Ship To Customers section and Save
3. Create a Proposal with this Sponsor, Submit and Generate an award
4. An error message is received. - 'An error was encountered: Shipping Address Sequence Number should be filled in for Contract Line 1 (9852,23) (9395,623)'

With the same set up the user was able to generate an award in PUM 7. When upgraded to PUM 16, the issue started happening.


Cause

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