ETL9.2 PUM 16 T&L performance & AWE errors

(Doc ID 2132299.1)

Last updated on SEPTEMBER 29, 2017

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

AWE transactions, and the T&L processes that submit them, are either throwing errors or suffering severe performance issues after applying PUM 16.

 

If they are throwing errors, this is the message that pops up:

"at Approval process instance (Id = 'XXXX', Definition ID = 'XXXX', Effective date 'XXXX', Thread id 'XXXX') (18081,1056):10:1, Step nbr 1 (18081,1058) EOAW_CORE.ENGINE.DefStepInst.OnExecute Name:Activate PCPC:9708 Statement:145
Called from:EOAW_CORE.ENGINE.PathInst.OnExecute Name:Launch Statement:74
Called from:EOAW_CORE.ENGINE.StageInst.OnExecute Name:InnerLaunch Statement:211
Called from:EOAW_CORE.ENGINE.StageInst.OnExecute Name:Launch Statement:229
Called from The purpose of this message is to wrap an exception so that it provides a stacktrace."

 

The following processes may take much longer than usual or never complete (issue compounded when dealing with employees that have multiple employee records):

-Web clock time entry

-Time sheet time submission

-TCD time loading

-TL_ST_LIB.MA000.Step080

-Approving time (Reported and Payable)

Cause

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