ETL9.2 PUM 16 T&L performance & AWE errors
(Doc ID 2132299.1)
Last updated on NOVEMBER 17, 2023
Applies to:
PeopleSoft Enterprise HCM Time and Labor - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
AWE transactions, and the T&L processes that submit them, are either throwing errors or suffering severe performance issues after applying PUM 16.
If they are throwing errors, this is the message that pops up:
"at Approval process instance (Id = 'XXXX', Definition ID = 'XXXX', Effective date 'XXXX', Thread id 'XXXX') (18081,1056):10:1, Step nbr 1 (18081,1058) EOAW_CORE.ENGINE.DefStepInst.OnExecute Name:Activate PCPC:9708 Statement:145
Called from:EOAW_CORE.ENGINE.PathInst.OnExecute Name:Launch Statement:74
Called from:EOAW_CORE.ENGINE.StageInst.OnExecute Name:InnerLaunch Statement:211
Called from:EOAW_CORE.ENGINE.StageInst.OnExecute Name:Launch Statement:229
Called from The purpose of this message is to wrap an exception so that it provides a stacktrace."
The following processes may take much longer than usual or never complete (issue compounded when dealing with employees that have multiple employee records):
-Web clock time entry
-Time sheet time submission
-TCD time loading
-TL_ST_LIB.MA000.Step080
-Approving time (Reported and Payable)
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |