Personal Calendar Icon On "Dispatch Board" Results In "Site Name Not Valid" Error. (Doc ID 2132464.1)

Last updated on SEPTEMBER 01, 2016

Applies to:

PeopleSoft Enterprise CRM Integrated FieldService - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Steps to replicate:

1. Open Main Menu > FieldService > Search Service Orders
2. Click on "New Window" link
3. In the new window, navigate Main Menu > FieldService > Dispatch Board
4. Provide Search Criteria and click "Refresh Dispatch Board" button
5. Click on "Personal Calendar" icon
6. New window opens and leads to "Site Name is not valid" error.

Cause

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