Not Able To Relate Solution To CTD
Last updated on JUNE 08, 2017
Applies to:PeopleSoft Enterprise CRM HelpDesk - Version 9.2 and later
Information in this document applies to any platform.
The issue can be reproduced at will with the following steps:
Not able to relate solution to CTD
Menu-->Solution-->Search Solution--> Related action tab.
When trying to relate to CTD values it says details is required field.
As per our configuration setup we have only categories and types. We have not defined details.
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