Not Able To Relate Solution To CTD
(Doc ID 2132476.1)
Last updated on MARCH 26, 2019
Applies to:PeopleSoft Enterprise CRM HelpDesk - Version 9.2 and later
Information in this document applies to any platform.
The issue can be reproduced at will with the following steps:
Not able to relate solution to CTD
Menu-->Solution-->Search Solution--> Related action tab.
When trying to relate to CTD values it says details is required field.
As per our configuration setup we have only categories and types. We have not defined details.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document