EEX9.2:Non Reimbursable Lines Remain In Paid Status After Expense Report Was Approved By One Approver And Send Back For Revision By Other Approver (Doc ID 2132539.1)

Last updated on APRIL 29, 2016

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Non Reimbursable lines remain in Paid status after expense report was approved by first and second Approver and send back for revision by third Approver

Steps

Setup:

1. SetUp Financials/Supply Chain > Product Related > Expenses > Management > Approval Setup > Transaction Definition and check PrePayAuditor and Project Approval

The issue can be reproduced at will with the following steps:
1. Create Expense Report for KU0042 Kenneth Schumacher with 2 Non-reimbursable lines, one for Project ALLPROJECTS and second for Project AEROSPACE
2. Submit Expense Report
3. Login with EXS3 PrePay Auditor (first Approver) and Approve ER
4. Login with EXS1 Project Manager for ALLPROJECTS and Approve ER
5. Login with MGR1 Project Manager for AEROSPACE and Send Back ER
6. Login with user ID VP1, uncheck the Non-reimbursable flag for both lines and Submit again
7.Login with EXS3 PrePay Auditor and Approve ER
8. Login with EXS1 Project Manager for ALLPROJECTS and Approve ER
9. Login with MGR1 Project Manager for AEROSPACE and Approve ER

Actual Result

While sending back an Expense Report with multiple approvers, Non Reimbursable line remains in Paid status if first Approver is approving document and second Approver is sending back for revision.

Expected Result

While Sending Back an Expense Report, if corrections are made, lines from Expense Report should be involved in a new flow of Approval with new status.

Cause

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