ELM 9.2: Manager Pending Approval Email Notification Missing From and To Date of Class (Doc ID 2132542.1)

Last updated on OCTOBER 26, 2016

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

 
Template variables %ST_DT  and  %END_DT missing on Email Notification to Manager for Pending Approval (Template LM_PDAPPRV_MGR_ILT) .

 

Steps to Replicate Issue:
1. Log in as Administrator    
2. Create a new Class for a Course from Navigation: Main Menu > Enterprise Learning > Catalog > Maintain Classes.          
        Delivery Method - Classroom                                    
        Approval type – Internal-Mrg External-None                                            
        Start Date  -                                                                                      
         End Date -
3. {check} checkbox Display Start and End Date  And Save                                                            
4. Rebuild Index
5. Log in as Learner that has a Manager
6. Find Learning and Submit Enrollment in the new Class created.
        Navigation: Main Menu > Self Service > Learning > Find Learning

7. Notice Enrollment confirmation page states that this Enrollment needs Approval.
8. Log in as Administrator
9. Run the Enrollment Notifications Process (LM_NOTIFY)    
        Navigation: Main Menu > Enterprise Learning > Notifications > Enrollment Notifications.

10. After Process is successful,  go to Manager’s Email
        and notice that email notification received, Approval Requested for {Learner’s Name} does not contain the Start and End Date for the Class.


 

Cause

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