E-SEC: Custom User Creation Process Causing System to Become Unusable in PT 8.55 (Doc ID 2132970.1)

Last updated on MAY 30, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
=====================
On PeopleTools 8.55, the system becomes unusable when users are attempting to log in with custom login logic that creates users when they log into the PeopleSoft application.

STEPS
-----------------------
1. Verify that the user does not exist in the PSOPRDEFN table.
2. User logs into the PeopleSoft application, through the custom user creation process, the user gets created in the PSOPRDEFN table
3. No other users can log in or navigate through the system.

Cause

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