EEX9.2: Prepay Auditor is Not Shown in the Pictorial Representation of the Approval Chain of the Expense Report (Doc ID 2133067.1)

Last updated on MAY 03, 2016

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Prepay Auditor is missing in the pictorial representation when an Expense Report is viewed after approval. This happens when the Prepay Auditor User Id does not have an associated Emplid.

Steps:
----------
1) Ensure that both HR Supervisor and Prepay Auditor enabled for Expense Report approvals.
2) Create an expense report and submit it for approval.
3) Login as HR Supervisor and approve the expense report.
4) View the expense report after HR Supervisor approval and it does display the Prepay Auditor in the diagram to indicate that is the next level of approver.
5) Login as the Prepay Auditor and approve the expense report.
6) Now view the expense report.

Expected result:
--------------------
Prepay Auditor is shown in the pictorial representation.

Actual result:
------------------
Prepay auditor is not shown in the pictorial representation.

Please see replication steps document for more details.

Cause

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