EPY: PYYE_RESUSA - W2 Reset Process Inserts Prior Ran Rows From PS_PY_RES_USA_TA0
(Doc ID 2133722.1)
Last updated on NOVEMBER 18, 2019
Applies to:
PeopleSoft Enterprise HCM Payroll for North America - Version 9.1 and laterInformation in this document applies to any platform.
Symptoms
On : 9.1 version, Year-End
ACTUAL BEHAVIOR
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When reset process is run for 3 employees all employees were reset again
EXPECTED BEHAVIOR
-----------------------
should only reset the selected employees
STEPS
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The issue can be reproduced at will with the following steps:
1. Customer runs reset process for ALL employees say Oct 15th.
2. Then employees go back in and consent again.
3. Come Jan they check the consent list.
4. They then go in and try to reset consent for just 2 or 3 employees who
have left.
5. The system resets everyone again not just the 2 specified employees
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, all employees wi11 print W2s instead of just the ones who did not consent
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |