EeS:Cxml Invoice is Creating a Comment With the Value Entered in the Description Field (Doc ID 2133795.1)

Last updated on MAY 10, 2016

Applies to:

PeopleSoft Enterprise FIN eSettlements - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When an cXML file is loaded via EM_XML_LOAD process, a Comment is displayed which is equal to the Invoice line description. This doesn't happen with online Self-Service Invoice.
 
STEPS:
1. Login as LSA.
2. Navigate to eSettlements > Self-Service Invoice > Add Invoice and enter Self Service Invoice.
3. Enter Description, but do not add a Comment under the Additional Information tab.
4. Submit the Invoice.
5. Login as VP1 and review the Invoice under eSettlements > Self-Service Invoice > Review Invoice.
6. Review the comments under Additional Information tab which doesn't display comments.
7. Login as LSA and attach a cXml file to Supplier Location under eSettlements > Review Supplier Details.
8. Login as VP1 and upload the cXml file under eSettlements > Batch Processes > Load Attachment Invoices.
9. Review the Invoice for comments. A comment is displayed which is the same as the Invoice line description.
 
EXPECTED BEHAVIOR:
Comments should not be displayed for cXML Invoice. The functionality should be in consistent with the online process.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms