eBenefits: PSAFFIRM(pKeyBuf != NULL) error in Benefits Summary Page When Trying to Update Savings Plans Data with PT 8.55

(Doc ID 2135083.1)

Last updated on JULY 14, 2016

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Goal

When trying to update 401k percentage through the self-service User get kicked out of system with this error.

PeopleSoft error report: Abort: PSAFFIRM(pKeyBuf != NULL) failed at /vob/peopletools/src/psbufapi/bufctx.cpp, line 445. Processing will abort.
 

Solution

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