E-PUM: Define Upgrade Package for FSCM 9.2 - the From and To Release Drop-Down List are Blank

(Doc ID 2135213.1)

Last updated on MAY 06, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, PeopleSoft Update Manager, initial pass

When attempting to create an upgrade template in FSCM 9.2 image

ACTUAL BEHAVIOR
---------------
No From/To selections in drop down list in the Define Upgrade Package Step 2

EXPECTED BEHAVIOR
-----------------------
Expect to be able to select from 9.1 to 9.2

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Attempt to create upgrade template.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms