'Show Label When No Value' Setup Option Not Working For Company Directory - Chart And Profile (Doc ID 2136474.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue : On the Company Directory - Profile page, when the 'Show Label when no value' is selected, and even when there are values for the fields, the label is not displayed.

Steps to replicate :

1) Go to Setup HCM - Common Definitions - Org chart viewer - Chart and Profile Map . In the LABEL tab, For the Direct Reports, Peers and Reports To field , uncheck the "Show Label when No Value" .
2) View the Org chart for the employee. Even for values, the labels are not displayed.

Business Impact : The labels are hidden even when there are values, and this causes confusion of the data that is viewed on the Org Chart.

Cause

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