EGL9.2: 'Journals Not Posted in Closed Period' Link in GL Workcenter Shows 0 in 'Lines' Column (Doc ID 2136477.1)

Last updated on JANUARY 04, 2017

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue:
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Journals Not Posted in Closed Period link in GL Workcenter showing 0 for journal line numbers link. However when the link is clicked it shows the existing journal lines for the corresponding journal.


Steps to replicate:
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1. Navigate to Main Menu> General Ledger > GL Work Center
2. Click on 'Journals Not Posted in Closed Period' link under 'My work' pagelet. The detail pane shows the list of journal that satisfy the criteria.
3. Notice the value in 'Lines' column.
4. Click on the hyperlink on 'Lines' column against any journal

Please see Replication screenshots for more details.

Actual Behavior
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For every journal the no journal lines are displayed as 0. However when clicked on the hyperlink it shows all the journal lines for the corresponding journal.

Expected Behavior
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The journal line no in 'Lines' Column should not display as 0 & show display appropriate value.

Cause

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