E-PIA: After 8.54 upgrade EPROcurement Punch Out Fails In Chrome (Doc ID 2136531.1)

Last updated on FEBRUARY 16, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

Problem statement:
-------------------------------
The PeopleSoft Financials EPROcurement Punch out process fails when using Chrome. It works with IE and Mozilla. Customer recently upgraded Tools from 8.53 to 8.54.
When a punchout process to the Staples catalog for epro ordering for purchasing requisitions is done the process fails to return the information from the Staples catalog when using CHROME.
Chrome worked for Tools 8.53 punch out.

This equates as returning from the vendor web site through an Iscript and when the confirmation page is coming up blank in Chrome and Safari


Environment:
--------------------

PeopleTools 8.54.19


Steps:
---------

1) Signon to the PIA
2) Main > eProcurement > Create Requisition
Following process sequence: (Add - Checkout - Submit Order - Add Items and Services - Review and Submit)


Error:
--------

This came from the Chrome Developer Tool
Developers found error 405 returned when using Chrome. 405 (Method Not Allowed)




Due to this users are forced to use IE browser instead

Cause

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