E-PORTAL: Javascript Pop-up Error in Manager Approval Fluid Page "Error in opening/sending request -Error: [Exception... "Failure" nsresult:"0x80004005 (NS_ERROR_FAILURE)" location: "JSframe"

(Doc ID 2136646.1)

Last updated on OCTOBER 31, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

We encountered page with error on the manager approval page for fluid enabled approval.
Navigation: Manager Self Service > Time Management > Approve Time and Exceptions > Absence Requests

ERROR:
----------------------
Approval process 'AbsenceManagement' has no instantiated process with Id 0. (18081,1052) EOAW_CORE.ENGINE.AppInst.OnExecute Name:InitByThread PCPC:6884 Statement:88 Called from:EOAW_MONITOR_MAP.LAYOUT.StatusMonitor.OnExecute Name:OnInitEvent Statement:30

Following pop-up error appears and go away:

Error in opening/sending request -Error: [Exception... "Failure" nsresult:"0x80004005 (NS_ERROR_FAILURE)" location: "JSframe ::
http://XXXXXXXXXXXXXXXXXXX:8000/cs/YYYYYY/cache/PT_AJAX_NET_MIN_1.js :: net2.ContentLoader.prototype.loadXMLDoc :: line 155" data: no] -
Url:/psc/YYYYYY_21/EMPLOYEE/HRMS/s/WEBLIB_PT_NAV.ISCRIPT1.FieldFormula.IScript_PT_NAV_INFRAME?navtype=dropdown&pt_fname=MYFAVORITES&mode=x&templatetype=IFRM&templateid=DEFAULT_TEMPLATE&c=WPwBGyKQUsAM0%2bg..........

STEPS:
--------------------
1. Navigate to Manager Self Service > Time Management > Approve Time and Exceptions > Absence Requests
2. Approve absence

Cause

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