Tabbing Not Working In Smart HR Transactions Enter Transaction Information page

(Doc ID 2137506.1)

Last updated on AUGUST 05, 2016

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Workforce Administration

Tabbing Issue in Smart HR Transactions Process

Issue with tabbing in the Smart HR Transactions process. The page is HR_TBH_DATA. Tabbing works normally until you get to the Marital Status and them it jumps to the address bar in IE 11. In Firefox it jumps to comments and then randomly jumps all over. Google Chrome works fine. 

ERROR
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Tabbing through fields in Internet Explorer 11 does not allow the user to tab below Marital Status on the Enter Transaction Information page in Smart HR Transactions.


STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Manager Self Service>Job and Personal Information>Smart HR Template>Smart HR Transactions
2 Create a new transaction and click continue
3. On the Enter Transaction Information page press tab to move through the fields.
4. When it gets to Marital Status it will jump to the Address bar in IE11

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot tab through fields when entering the information and have to manually move to the lower fields.

Cause

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