Multiple Level Approvals not Working In Absence Fluid (Doc ID 2139189.1)

Last updated on MAY 25, 2016

Applies to:

PeopleSoft Enterprise HCM Absence Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

2nd+ step Approver in Absence Fluid cannot see Approve, Deny, Pushback buttons

After submitting an Absence transaction to a multiple steps of approvers, the first approver is able to approve the transaction without issue.
Any user after the first approver will not be able to see the Approve, Deny, Pushback buttons.
Clicking the Check Eligibility button will return an unexpected error.

ERROR:
HMAP_APPROVAL.Ajax.AJAXDataDocument.OnExecute Name:AdhocAJAXFunction PCPC:26244 Statement:307

STEPS:
The issue can be reproduced at will with the following steps:
1. submitting an Absence transaction to a multiple steps of approver
2. The first approver is able to approve the transaction without issue
3. Second level Approver login and access the transaction and user cannot see Approval Action Buttons.

Cause

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