EAR 9.1 Customer Information, Customer Activity is Overlapping Using Internet Explorer (Doc ID 2140001.1)

Last updated on SEPTEMBER 16, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Accounts and Balances

ACTUAL BEHAVIOR
---------------
Customer Information, Customer Activity is overlapping
This is not working when using Internet Explorer.

EXPECTED BEHAVIOR
-----------------------
Customer should not be overlapping

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Customer Information, Customer Activity is overlapping
2. Review the customer information

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view the customer name correctly.

Cause

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