EAP: Charge Information Values Are Flushed After Submitting/ Approving On Approval Framework - Vouchers (Doc ID 2142084.1)

Last updated on MAY 30, 2016

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

After taking any action such as Submitting, Approving or Adding comments to the Voucher on the Approval Framework - Vouchers, the values in the Charge Information page such as Merchandise Amount, GL Unit, Account are set to blank values in Component Buffer.

As expectation, the values should remain unchanged in Component Buffer.

STEPS:

1. Navigate to Root>Accounts Payable>Vouchers>Approve>Approval Framework > Vouchers.

2. Take any action on the voucher (Ex: adding comments and clicking on Add Comments).

The page saved without any errors.

3. Navigate to Charge information Tab and check the values:

The Values are not present in the charge information.

4. Navigating to search page and selecting the same voucher again to check values in the Charge information Tab.

The values appear, as they were earlier before taking any action on the voucher.


Cause

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