E-PIA: The 'Search For Recipients' Pop-up Window Size Increases Horizontally On Clicking 'Search' Button (Doc ID 2142785.1)

Last updated on MAY 26, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 to 8.53 [Release 8.4]
Information in this document applies to any platform.

Symptoms

PeopleTools 8.53.11
IE 11 browser

ISSUE STATEMENT
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The 'Search for Recipients' pop-up window size increases horizontally on clicking 'Search' button.

STEPS
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The issue can be reproduced with the following steps:
1) Log in to CRM environment
2) Click the main menu, 'HelpDesk' folder, 'Search Cases - HR Helpdesk' component.
3) Search for any case
5) Click the 'Notification' link.
7) Click the 'Add Recipients' link.
8) Populate/Select the following:
- 'First Name' Textbox = "&"
8) Click the 'Search' button . (Try clicking multiple times.)
Notice how the popup increases and decreases at each click.

Cause

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