Fluid Approvals Gave Message "You have no pending approvals at this time" (Doc ID 2142868.1)

Last updated on MAY 26, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
PeopleSoft Enterprise HCM Time and Labor - Version 9.2 and later
PeopleSoft Enterprise FIN General Ledger - Version 9.2 and later
PeopleSoft Enterprise SCM Purchasing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 8.54.16 version, Mobile Application Platform for Fluid Approvals FSCM 9.2 Pi 17

when opening the fluid pending approvals pages, it gave a page with header and below message in content area

But user does has pending approval items

Cause

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