EAR 9.1+: ARUPDATE Process Is Not Applying Payments When Customer Is Inactive.

(Doc ID 2143465.1)

Last updated on MAY 27, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.


On : 9.1 version, AR Update - Posting

When attempting to post payment for inactive customer arupdate is going to error.
Customer does not exist.

The issue can be reproduced at will with the following steps:
1. Inactive customer and create payment and post it.

Cannot post payment.


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